Vertō
Desktop Application
Conducted design research and designed a software interface for new health technology. Implemented interaction design principles such as learnability and efficiency.
Skills:
+ Wireframe
+ Design Research
+ Journey Map
+ Storyboard
Design Process
Communicate with
the Client
Research
Final Design
Prototyping
Communicate with the Client
Vertō is a technology invented by a startup company, which was still under development. Vertō aimed to help hospitals rule out stroke as the cause of dizziness, and shorten the diagnosis time in the emergency rooms. Our goal as a team for this class was delivering a digital interface for Vertō. Working with a startup meant there was huge uncertainty of this technology and things were still changing during this project. Thus, we met with the startup team regularly, and pivoted several times in order to meet the startup's latest needs.
Research: Contextual Interviews
Hospital is a complicated system involved lots of professional knowledge, which we did not have at the beginning. Our team spent lots of time understanding the medical terminologies and technical knowledge. We also interviewed technicians, nurses, and medical students in hospitals to learn about their working flow and working environment.
Prototyping
The Sprint System: Fail Fast, Fail Frequently
We used "sprint" to help us track the project progress, and two weeks consisted of one sprint. In one sprint, we had to make prototypes and test them with users. It allowed us to iterate our ideas several times before the end of this project and enabled us to get user feedback as much as possible.
Time-Efficient Method: Paper Prototypes
In order to use our time wisely, we used paper prototypes a lot. There were two benefits of using paper prototypes: 1) fast to make and 2) prohibition of focusing on details which were unnecessary at the beginning of a project.
Ready for Higher Fidelity Prototypes
After several iterations of paper prototypes, we understood more about our users and had the confidence to finalize our design. Therefore, we turned to higher fidelity prototypes.
Wireframe
We discussed the general flow of the software for Vertō as a team and made wireframes in Adobe Illustrator. This helped our team allocate jobs while having the same picture in our minds.
Final Design
Video Walkthrough
Vertō is a medical technology and the software we designed required certain training before people can use it, so we decided to have a digital walkthrough to introduce it. This video walkthrough shows the interface and also some explanation of how Vertō works, which would help the users understand the technology.
Vertō